The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Layout
“The double Queen room was incredibly comfortable and well-designed, featuring smart storage options that made our family stay pleasant.” view full review
Delicious Breakfast!
“The breakfast was fantastic, offering a variety of tasty options that catered to everyone's preferences and set us up for a great day.” view full review
Cozy Atmosphere
“The cozy seating area in our room was perfect for relaxing together as a family and enjoying quality time after a day of exploring.” view full review
Spectacular Views
“Our room provided a breathtaking view of the Parliament buildings, which made our evenings absolutely magical as we watched the city come alive.” view full review
30 Bank Street At the corder of Bank and Wellington streets
Bank of Canada Museum
1.5
km
Library
Library of Parliament
820 m
Park
Panoramic city views
1.1
km
Centre Block
810 m
University
University of Ottawa
690 m
380 Sussex Drive Overlooking the Ottawa River
Nepean Point
630 m
53 Elgin St
Tomb of the Unknown Soldier
640 m
Park
Jacques Cartier Park
2.0
km
Nearby
Market
ByWard Market
200 m
Gallery
Ottawa Art Gallery
470 m
426 Sussex Drive
Peacekeeping Monument
550 m
Park
Major's Hill Park
450 m
Confederation Square
Valiants Memorial
600 m
1 Rideau St Beside the Chateau Laurier
Ottawa Locks
600 m
Night club
Mercury Lounge
280 m
Market
ByWard Market Square
200 m
Restaurants
Copper Spirits & Sights
10 m
325 Dalhousie St 16th Floor
Palais Imperial
80 m
311-313 Dalhousie St
Lowertown Brewery
120 m
73 York St
Shafali Restaurant
90 m
308 Dalhousie St
Pho By Night
80 m
309 Dalhousie St
Dunn's Famous Deli
120 m
355 Dalhousie St
The Grand Pizzeria & Bar
250 m
74 George St
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Friendly Staff
Great Location
Faulty Shower Head
Dining Service Issues
8.0/10
Great
Rooms
7.9
Location
8.9
Service
8.7
Dining
7.0
Guest reviews
8.0/10
based on 7 reviews
8.1
8.1/10 based on 1231 reviews
Henry
United States,
October
2023
7.2/10
I had a pleasant stay at the hotel. The rooms were nice and comfortable, although there was a dripping noise behind the wall after heavy rain. The service was welcoming, with complimentary beverages offered. The location was convenient but had some minor drawbacks. The dining experience was good but slightly overpriced. Overall, I enjoyed my time here and would consider staying again.
Rooms
7.0
The rooms were spacious and cozy.
Service
8.0
The service was friendly and accommodating.
Location
6.0
The hotel is just at the Byward Market, within walking distance of all must-sees, but there were some minor inconveniences like the traffic flow near the elevators.
Dining
7.0
The breakfast and lunch were good but slightly overpriced.
Facilities
8.0
The facilities met my needs during the stay.
Billy
United Kingdom,
October
2023
8.4/10
My stay at the hotel was just perfect! Everything from the rooms to the service was amazing. The location was ideal, but there were a few issues with the dining experience. Overall, great value for money.
Rooms
9.0
The room was the perfect size for the two of us and everything was perfect.
Service
9.0
The staff were incredibly polite, professional, and took every precaution to ensure our safety and enjoyment during our visit.
Location
10.0
The hotel's location was perfect, walkable to everything downtown and next to Byward Market.
Dining
6.0
The dining experience wasn't as good as it could be, with basic options and an extra charge for breakfast.
Facilities
8.0
The facilities were well-maintained and added to the overall comfort of our stay.
William
United Kingdom,
October
2023
8.2/10
The hotel offers clean and organized rooms with a great view of the market and a tasty menu, but the shower head was faulty. The service was extremely friendly and accommodating, addressing needs promptly and even comping parking. The location is ideal for exploring ByWard Market and surrounding areas. Dining had some issues with incorrect orders and slow service, but with homemade muffins.
Rooms
8.0
The rooms were very clean and organized with a great view.
Service
9.0
Location
10.0
The location is perfect for exploring ByWard Market and nearby attractions.
Dining
6.0
The dining experience had issues with incorrect orders and slow service, but they offer homemade muffins.
Facilities
Friendly Staff
Faulty Shower Head
Paul
United Kingdom,
July
2023
7.6/10
The hotel is centrally located in the heart of the Byward Market, offering great access to food and drink options; however, the presence of homeless individuals nearby may cause some concern. The staff is attentive and friendly, providing a secure environment despite the busy downtown location. The rooms, while well-equipped with spa baths, lack a sitting area as advertised, which can be a bit disappointing.
Rooms
7.0
The rooms, equipped with spa baths, were a bit small and lacked a sitting area, not entirely living up to the expectations set by the spa bath feature.
Service
9.0
The staff members were lovely, helpful, and very charming, offering a range of services from dry cleaning to tours/ticket assistance.
Location
8.0
Dining
7.0
The dining experience offered a variety of nice breakfast options though served ala carte, requiring guests to budget a bit more time.
Facilities
7.0
Jerry
United States,
July
2023
7.4/10
The hotel had a few ups and downs during my stay. The rooms were nicely decorated with some thoughtful treats, but there were some issues with the shower head that affected our experience. The service was friendly overall, but there was a bit of a blunder at check-in. The location was ideal for exploring the city center, and the dining options were limited. However, the price for some services felt a bit high.
Rooms
7.0
The room was nicely decorated but had an issue with the shower head not staying in place.
Service
8.0
The service was accommodating and friendly, although there was a small hiccup at check-in.
Location
9.0
The hotel's location was fantastic, centrally located with easy access to many attractions.
Dining
6.0
The dining options were limited and a bit expensive for what was offered.
Facilities
7.0
Harry
United Kingdom,
May
2023
9.0/10
I had an incredible stay at this hotel! The rooms had a stunning view of downtown and were impeccably clean and gorgeous, making me feel right at home. The service provided by Jackie and Sarah was absolutely incredible, with a smile at every interaction. The location was perfect, allowing me easy access to eateries and key landmarks like Parliament Hill. The dining experience was out of this world but a bit on the expensive side. Overall, a wonderful experience with a few minor drawbacks.
Rooms
9.0
The rooms were clean, spacious, and well decorated, truly feeling like a home away from home.
Service
9.0
The staff, especially Jackie and Sarah, were friendly, accommodating, and efficient in meeting any request, providing an amazing experience overall.
Location
10.0
The hotel's location was unbeatable in the bustling Byward Market area, making it convenient for both business and leisure activities.
Dining
8.0
The dining experience was exquisite, although a bit pricey if you're not looking to indulge. Breakfast and lunch options were very acceptable given current restrictions.
Facilities
9.0
The hotel offered various amenities and services, elevating the overall stay experience.
Walter
United States,
April
2023
8.8/10
I had a splendid stay at this hotel! The rooms were spectacular with a variety of complimentary treats like snacks, juice, and coffee, making my stay really comfortable. While the hotel showed a bit of wear, it was still clean, modern, and quite spacious.
Rooms
8.0
The rooms were comfortable and filled with complimentary snacks and drinks, making it a cozy stay. The hotel showed signs of aging but was clean, modern, and spacious.
Service
9.0
The service was top-notch! The staff were incredibly efficient, friendly, and helpful during my stay. I was impressed by their professionalism.
Location
9.0
The location was excellent, especially for exploring Ottawa's ByWard market and being close to various eateries and key attractions like Parliament Hill. While there were some shady characters around, the staff managed security well.
Dining
9.0
The dining experience was fantastic! From the indulgent meals to the friendly servers, I enjoyed every bite. The vegan pizza was a delightful surprise.
Facilities
9.0
The facilities were great, offering amenities like dry cleaning, laundry services, and tours/ticket assistance. Everything I needed for a comfortable stay was available.
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